Effective Date: 01/01/2026 · Version: 1.0 · Last updated: 15 October 2026

Third-Party Services Disclaimer

Clarifies third-party platforms, journals, databases, and authorities while preserving responsibility for our own work.

1. Independent organizations

Journals, publishers, editors, reviewers, indexing databases, HEC, PMDC, CPSP, universities, hosting providers, communication platforms, and payment processors operate independently and may change their rules or services.

2. Status and decisions

Third-party indexing, quartile, classification, recognition, acceptance, and eligibility decisions are outside Zenith Academia’s control. Claims should be verified from applicable sources at a recorded date.

3. Platform processing

When a client uses WhatsApp or another external service, that provider may process information under its own terms. Zenith Academia does not control the provider’s systems, availability, or privacy practices.

4. Our own commitments remain

This disclaimer does not excuse Zenith Academia from delivering the consultation, analysis, editing, technical work, or other deliverables it expressly agreed to provide. Concerns about agreed work may be raised under the Complaints and Refund Policies.

Related policies and contact

Review the Privacy Policy, Terms and Conditions, Refund Policy, Confidentiality Policy, Information Security Policy, Research Data Protection Policy, Intellectual Property Policy, Complaints Policy, Third-Party Services Disclaimer, and Service Delivery Policy.

For a question or concern, use our contact form or official WhatsApp route. No email address is published.